Dynamu - Terms and Conditions

Introduction

Welcome to Dynamu. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

Acceptance of Terms

By accessing and using Dynamu's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Use of Service

Our services are provided for legitimate business and personal use only. You agree to use our platform responsibly and in accordance with all applicable laws and regulations.

You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You may not use our services for any illegal or unauthorized purpose
You must not interfere with or disrupt the operation of our platform

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

Privacy Policy

We respect your privacy and are committed to protecting your personal information in accordance with Egyptian data protection laws and international best practices. By using our automotive marketplace service, you agree to the collection, use, and protection of your information as described in this comprehensive privacy policy.

Information We Collect

Personal Information

We collect the following personal information to provide and improve our automotive marketplace services:

Mobile Phone Number - Required for account verification, order notifications, and delivery coordination
Email Address - Optional, used for account recovery, promotional offers, and important service updates
Location Information - Your city, governorate, and approximate location for delivery services and local product availability
Delivery Address - Complete address details including street, building number, and landmarks for accurate product delivery
Vehicle Photos - Optional photos of your car for personalized recommendations, compatibility verification, and service customization

Usage Data

We automatically collect information about how you use our platform:

Browsing and search history to improve product recommendations
Device information (type, operating system, browser) for technical optimization
App usage patterns and feature interactions for service enhancement

How We Use Your Information

Service Delivery and Order Processing

We use your information to:

Process and fulfill your automotive parts and accessories orders
Coordinate delivery to your specified address in Egypt
Verify product compatibility with your vehicle using provided photos

Personalized Service and Recommendations

Your data helps us provide:

Customized product recommendations based on your vehicle and preferences
Location-based offers and promotions for your area in Egypt
Improved user experience and platform functionality

Data Protection and Security

We implement comprehensive security measures to protect your information:

End-to-end encryption for all data transmission
Secure cloud storage with regular security audits
Strict access controls and authentication protocols

Data Retention and Deletion

We retain your personal information only as long as necessary for:

Providing our automotive marketplace services
Complying with Egyptian legal requirements
Legitimate business purposes and service improvement

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

With trusted service providers (delivery partners, payment processors) who assist in our operations
When required by Egyptian law or legal process
With your explicit consent for specific purposes

Your Rights and Choices

Under Egyptian data protection laws, you have the right to:

Access and review your personal information
Correct or update inaccurate information
Request deletion of your personal data
Data portability and transfer to other services
Withdraw consent for data processing

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Policy Updates

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Privacy Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Privacy Officer Email: privacy@dynamu.co

Privacy Hotline: 01034474856

Privacy Office: Cairo, Egypt

Intellectual Property

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, and software, are owned by Dynamu and are protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Dynamu shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice, effective immediately.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Cairo, Egypt.

Contact Information

If you have any questions about these Terms and Conditions, please contact us using the information below:

Email: info@dynamu.co

Phone: 01034474856

Address: Cairo, Egypt